▲ ▼ E-commerce returns
Currently when customers want to return something they bought online they box up take to mail center, this is not how they received it so inconvenient this has cost companies roughly 500 billion dollars.
Sometimes they let you keep and get refund also under fire for destroying unused products.
I think the solution would have to include some sort of logistics where a last mile delivery driver can pick up a return when in the area dropping off a package, meal, or whatever.
Think like how the mailman delivers mail to our homes but at the same time if you put your red flag on your mailbox up, they will grab whatever mail is inside and deliver it to the post office for you.
So that but for packages.
A few things to consider would also be, how often are frequent are these returns needed, and what is the value of these returned packages on average, and if there is a way to generally know the value of the package or what is being returned exactly.
Everyone who is apart of the e-commerce,l and logistics world. Consumers need it cause it will save them a trip to the mail center and companies need it because it will ultimately get them some money back in theire pocket on these without having to do anything other then issue the refund
Do you have something in mind which can address this problem of e-commerce returns?
Yes I do I have an idea for a complete end to end reverse logistics platform as well as a reverse commerce marketplace
Interesting, Could you explain how it addresses the problem of frictions in returning a product and in avoiding loss for e-commerce firms which takes in returned products?