Legal policy for needgap platform

posted by Abishek Muthian Ideator , 1791 days ago , show insights

Who we are

needgap is a idea validation/market research platform for validating problems and startup ideas to create products which people want.

Our website address is: https://needgap.com.

Company: ABISHEK MUTHIAN (Self Proprietorship)

About Us

This platform is run by me -  Abishek Muthian, a seasoned entrepreneur aimed at helping makers build things which people want.

Privacy Policy

What personal data we collect and why we collect it

Email

Email is used for sending password reset emails, notifications regarding user user activity such as receiving a comment for their post or reply for their comment, notifications regarding their account and occasional information about the platform and for subscription features. The notifications can be disabled in the profile settings.

Email can be removed in the profile settings, but subscription features cannot be enabled, password reset will not be possible if the user forgets their password and there will be no notifications regarding their posts or comments.

Billing Address

When subscription is enabled Billing Address is stored for tax invoice purposes as mandated by the government and for fraud prevention by payment gateway. These details are not shared with anyone else apart from the payment gateway and the tax regime.

Fraud Prevention

IP address of flagged users are stored in one-time hashed format to prevent fraudulent activities and to prevent harm to the needgap platform and our users. This data is not shared with anyone.

Cookies

We use Cloudflare CDN for performance and security. Cloudflare might place an essential cookie to perform its functions.  For more information on how Cloudflare uses the data gathered from this website, go to https://www.cloudflare.com/privacypolicy/ .

Payments

needgap offers optional subscription service for deeper insights on problems, need-gaps, to understand whether people really want a problem to be solved, Whether they will pay for your solution so you can build a startup product, To keep track of your competitors if you're solving a problem (or) If you are seeking solution for a problem.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. You can read more about Paddle's privacy policy here.

Refund:
In case you are not happy with the subscription service, you can request a refund within 30 days of purchase.

Support

If you have any concerns regarding the legal policy, please email.

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